Returns & Warranty Policy

We stand by our products and offer a 30-day return policy for most items, along with a lifetime guarantee on all iFixit branded hand tools. If you are not satisfied with your purchase, we are here to help you get the right parts or a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all components and tools are included to avoid restocking fees.

• 3.
  Attach Your Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned items, we will process your refund or store credit within 3 to 5 business days.